Shipping policy
Shipping Policy
ORDER PROCESSING
Orders are processed within 1-3 business days. You will receive a confirmation
email with tracking information once your order has shipped.
SHIPPING TIMES
We ship worldwide from our international warehouse. Estimated delivery times:
• United States: 5-10 business days
• Canada: 7-12 business days
• United Kingdom & Europe: 7-14 business days
• Australia & New Zealand: 8-15 business days
Please note: delivery times are estimates and may be affected by customs
processing, public holidays, or carrier delays.
SHIPPING COSTS
• FREE standard shipping on all orders over $29.99
• Flat rate of $4.90 on orders under $29.99
TRACKING
All orders include tracking. You can track your order using the link in your
shipping confirmation email.
CUSTOMS & DUTIES
International orders may be subject to customs fees or import duties levied by
your local customs office. These charges are the responsibility of the customer.
QUESTIONS?
Contact us at support@vouino.com and we'll be happy to help.